Smartflo

Dashboard Agents Calls Reports

Reports

From

To

Department

Agents

Include Call Details Include Missed Calls

Agent Performance Summary

Agent	Total Calls	Answered	Missed	Outbound	Handling Rate	Avg Handling	Talk Time

Call Detail Records

Time	Caller	Agent	Department	Direction	Status	Duration	Recording

Generate a Report

Select date range, department, and agents, then click "Generate Report" to preview and download.

Generating report...